Privacy Policy

Dost Umrah Service respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us regarding Umrah, Hajj and related travel services.

This Privacy Policy explains what information we may collect, why we collect it, how we use it and the steps we take to protect it.

Depending on how you interact with us, we may receive information such as your name, telephone number, email address, travel requirements and other information that you voluntarily provide when making an enquiry or requesting assistance.

When necessary for travel arrangements, additional information may be requested to process bookings, visas, accommodation or transportation services.

We may use the information provided to respond to enquiries, arrange Umrah and Hajj travel services, assist with visa applications, coordinate flights, accommodation and transportation, and communicate with you about your requested services.

We may also use information to improve our website, services, customer support and overall user experience.

Our website may use cookies or similar technologies to support website functionality, understand how visitors use the website and improve performance.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some website functionality.

We do not intend to sell or rent your personal information. Information may be shared where reasonably necessary to provide the services you have requested.

This may include relevant airlines, hotels, transportation providers, visa-related service providers or other authorised parties involved in arranging your travel.

Our website may contain links to third-party websites or use third-party services. These services may have their own privacy policies and terms.

We encourage visitors to review the privacy practices of third-party websites before providing them with personal information.

We take reasonable measures to protect information provided to us against unauthorised access, misuse, loss or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records and meeting applicable legal or operational requirements.

Depending on applicable law, you may have rights regarding the personal information we hold about you, including the right to request access, correction or deletion of certain information.

To make a privacy-related request, please contact us using the details provided below.

We may update this Privacy Policy from time to time to reflect changes to our services, website or applicable requirements. Any updated version will be published on this page with a revised effective date.

If you have any questions about this Privacy Policy or how Dost Umrah Service handles your information, you can contact us directly.